Privacy Policy
Last Updated: April 14, 2025
1. Introduction
Welcome to uza.africa ('we,' 'our,' or 'us). At uza.africa, we are committed to protecting your privacy and providing a safe online experience for our users in Africa and beyond. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website uza.africa (the 'Site) and use our online marketplace services (collectively, the 'Services').
Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Post a classified ad
- Contact other users through our platform
- Submit inquiries or feedback
- Subscribe to newsletters or marketing communications
- Participate in surveys, contests, or promotions
This information may include:
- Contact information (name, email address, phone number, postal address)
- Account credentials (username and password)
- Profile information (profile picture, biography)
- Payment information (processed through secure third-party payment processors)
- Ad content (descriptions, prices, images, locations)
- Communications with other users
- Location data (such as your city, district, or region)
2.2 Automatically Collected Information
When you visit our Site or use our Services, we automatically collect certain information, including:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent on pages, clickstream data)
- Location information (general location based on IP address or precise location if permitted)
- Cookies and similar tracking technologies (as described in our Cookie Policy)
3. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, maintain, and improve our Services
- Process and manage your account registration
- Facilitate classified listing transactions
- Display relevant listings based on your location (e.g., Arusha region)
- Respond to your inquiries and provide customer support
- Send administrative information, updates, and marketing communications
- Personalize your experience and deliver content relevant to your interests
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues, fraud, and security breaches
- Comply with legal obligations and enforce our terms
4. Sharing Your Information
We may share your information with the following parties:
4.1 Other Users
When you post a classified listing or interact with other users, certain information (such as your username, profile picture, listing details, and general location) becomes visible to other users.
4.2 Service Providers
We may share your information with third-party vendors and service providers that help us operate our business and Services, such as:
- Cloud hosting providers
- Payment processors
- Email service providers
- Analytics services
- Customer support services
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government requests).
4.4 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
5. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please understand that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate or incomplete information
- Deletion of your personal information
- Restriction or objection to processing of your information
- Data portability
- Withdrawal of consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the specific retention period, we consider various factors, including the nature of the information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.
8. Children's Privacy
Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we might have collected information from a child under 18, please contact us immediately.
9. International Data Transfers
While our services primarily target users in Africa, we may transfer, store, and process your information in countries other than your own. By submitting your personal information, you consent to this transfer, storage, and processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
10. Third-Party Links and Services
Our Services may contain links to third-party websites, services, or applications that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of these third parties.
11. Cookie Policy
We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are small data files placed on your device that help us improve our Services and your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.
12. Updates to This Privacy Policy
We may update our Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: info@uza.africa
14. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of Tanzania, without regard to its conflict of law provisions.